Frequently Asked Questions

Yes, we offer delivery of Topsoil, Compost, Mulch, River Rock, Road Rock, and Sand.

Yes! Please call us at 319-851-2161 to speak with an employee who will help take your order and tell you what days we have available. Calling several days ahead is always a good idea, especially early in the season.

We prefer you pay the day you place your order, which can be done over the phone via credit/debit card or in person at the garden center via credit/debit card, cash, or check. You may also pay via check for the exact amount due to our delivery driver at the time of delivery; our drivers do not accept cash.

It varies. Multiple deliveries are scheduled each day to various locations. We cannot guarantee a specific time but can note a morning or afternoon preference for our driver.

Yes, we do.
- Are they oat straw or wheat straw? They are oat straw.
- What size bales are they? Standard bale size of 36"L x 14"H x 18"W

We typically open near St. Patrick's Day and close around Halloween. This time frame is dictated by the weather so we keep our customers up to date as best as possible.

No, they do not come with a guarantee. See the question about our plant guarantee for more information.

No, we do not sell sod, but give us a call at 319-851-2161 and we can provide you with names of sod dealers in the area.

Plant Guarantee Policy
CRGC's Plant Guarantee Policy covers issues such as disease, crop failure from our growers, and pests. We work hard to provide robust quality plant material that is suited for your specific area.
Fulfillment of the guarantee requires presentation of the nursery stock item or a photo, the signed guarantee paperwork, and the plant tags with purchase receipts attached to the paperwork.

1. Full price trees, shrubs, evergreens, blueberries, and fruit trees are guaranteed for one year from the date of purchase. There is a one-time 50% replacement guarantee off the original purchase price of the NURSERY STOCK ONLY. Replacement tree/shrub(s) are not guaranteed.

2. Nursery stock, like all living things, require proper care. Environmental factors beyond our control after leaving the nursery and are not covered by this guarantee include, but are not limited to:

• Slow or no growth change.
• Frost Damage- if not properly covered, frost often zaps buds on new plant material and the portion of the plant may not leaf out. Covering plant material during threats of frost is highly suggested.
• Other environmental factors- wind, tree branches falling on other plant material, hail, deer, rabbit, or other animals eating/digging/disturbing plant material.

3. This guarantee will be void if:

• Full payment is not made.
• Plants are not planted in the ground.

4. Plant material not covered by guarantee:

• Roses.
• Sale items.
• Discounted stock from previous seasons.

All sales on plant material are final. We do not guarantee annuals, perennials, vines, perennial small fruits, or roses. Full price trees, shrubs, and blueberries come with a one-time 50% replacement guarantee. If you purchased a guaranteed item, please read and sign your accompanying guarantee policy. All other merchandise must be returned or exchanged within 30 days. All returns must be accompanied by original store receipt.

We enforce our no-return policy on plant material to control the quality of the plant material being sold to all of our customers. Once plant material has left CRGC, we cannot guarantee that it has received the proper care or if it has been exposed to disease or insects.

Yes, we plant trees and shrubs for half the original price of the tree or shrub, with a minimum planting fee of $90. For example, we total up your tree/shrub purchase (before discount) and divide by two to find your planting fee. If that number is not $90 or more, we will charge a minimum of $90 for the planting fee. Each planting comes with mulch for the tree or shrub and a one time fertilization by the crew. Staking kits and additional soil can be purchased for an additional fee to be used by our planting crew. Customers have the right to refuse plant(s) at the time of planting. The planting fee will still be charged due to time and labor. The price of plant(s) will be refunded for the original purchase price.

Yes, we have two types, High Grade Shady Turf and High Grade Sunny Turf seed. Both are sourced from Naylor Seed of Scotch Grove, IA. Naylor Seed has been in business for over 100 years!

Fall is the best time of the year to plant grass seed as it is a cool season crop. To germinate, grass likes soil temperatures between 60-70 degrees. You can plant grass seed at other times during the year but it's paramount that you keep it well watered, especially in the hotter months. Most grass seed growing attempts fail because it is not watered properly after germinating and it dries up and dies.

If the ground is not frozen, you can plant. However, each plant is different and some can tolerate colder or warmer temperatures of soil when they go in. Ask our staff if you're concerned about a specific variety. One thing to always remember is to give newly planted plant material nutrients for their root growth and keep them watered, especially if planting during the hot months.